🛡️ Safe Gaming Commitment

abb7's Responsible Gaming is our top priority

Gaming is for entertainment — but within limits. abb7 provides self-exclusion, deposit limits and 24/7 support to keep you safe.

21+

Age restriction applies

For players aged 21 and above only

Gaming at abb7 is strictly restricted to individuals aged 21 and above. Registration and gaming by minors is completely prohibited. We verify the age of every account and follow strict measures to protect minors. Keep younger members of your family away from online gaming.

If you suspect a minor is using an account, please notify us immediately via live chat.

What is responsible gaming?

Responsible gaming means playing for entertainment — while keeping your financial and mental wellbeing in mind. When gaming crosses the line from entertainment into addiction, it can have harmful effects on personal, family and social life.

abb7 believes that responsible gaming is not just a rule — it is our commitment to every player. That is why we offer self-exclusion, deposit limits, time-out and 24/7 support services.

Remember — gaming is never a source of income. Do not increase your bets in an attempt to recover lost money. Set your own limits and stay within them.

Treat gaming as entertainment — not as a solution to financial problems.

Only spend money that, if lost, will not affect your daily life.

Set a daily budget and time limit before you start gaming.

Never increase your bets out of emotion or to chase losses.

Take regular breaks and spend time with family and friends.

If you need help, reach out via our live chat — our goal is to support you, not to judge you.

Our protection tools

Protect yourself

Self-Exclusion

Self-exclusion lets you close your account for a set period or permanently. During this time you will not be able to log in or take part in any gaming activity. Contact us via live chat to activate it.

Financial control

Deposit Limits

Set daily, weekly or monthly deposit limits. Once a limit is set, it takes effect immediately. A 24-hour cooling-off period applies if you request to increase a limit. Minimum deposit ৳200.

Time management

Time-Out Feature

Use time-out to take a break from 24 hours up to 30 days. This feature is completely free and can be activated at any time through live chat. You will not be able to access your account while the break is active.

Self-awareness

Activity Reports

You can view your gaming history, deposit and withdrawal details at any time. You can request a monthly summary to understand your spending patterns. Transparency is the foundation of responsible gaming.

Family protection

Parental Controls

Activate parental controls on your device so younger family members cannot access your account. Do not share your password or login details with anyone. Report any suspicious activity immediately.

Emergency support

24/7 Live Chat Support

Our Bengali-speaking support team is available around the clock for any issue. If you notice signs of gaming addiction, do not hesitate to reach out. We will help you without judgement.

Assess yourself

Ask yourself the questions below. If the answer to more than one is yes, speak with our support team — that is not a sign of weakness, it is a sign of courage.

Are you spending more money or time on gaming than you planned?

Do you feel restless or irritable when you think about stopping gaming?

Do you keep returning to gaming to try to win back money you have lost?

Is gaming affecting your family, work or studies?

Have you borrowed money for gaming, or are you thinking about it?

How to contact us for support

Live Chat

Click the live chat button on any page of the website. Our Bengali-speaking team is ready to serve you 24 hours a day, 7 days a week.

Email Support

Send any responsible gaming request to: [email protected] — we will respond as quickly as possible.

Confidentiality guaranteed

All your information is kept completely confidential. Protected by SSL encryption. We never share your information with third parties.

How to set up deposit limits and self-exclusion

Setting a deposit limit

1

Log in to your account

Access your account at abb7 and go to the profile section.

2

Open the responsible gaming option

Find the "Responsible Gaming" section in settings and select deposit limits.

3

Set your limit

Choose a daily, weekly or monthly limit. The minimum deposit is ৳200 — a limit below this cannot be set.

4

Confirm

Once saved, the limit takes effect immediately. To increase a limit, you will need to wait 24 hours.

Activating self-exclusion

1

Contact live chat

Submit your self-exclusion request directly through our 24/7 live chat support.

2

Choose a duration

You can choose any duration — 30 days, 6 months, 1 year or permanently.

3

Identity verification

Your identity will be confirmed for security purposes. The process is completely confidential.

4

Account will be closed

Access to your account will be completely blocked for the chosen period. Contact us again at the end of the period to reactivate it.

Practical tips for safe gaming

Budget and time planning

Decide in advance the maximum time and money you will spend on gaming each week. Note it in your calendar and stick to that plan.

Emotional control

Avoid gaming when you are tired, sad or anxious. Never game after consuming drugs or alcohol. Play with a clear head.

Accept wins and losses

Both winning and losing are a normal part of gaming. Do not get carried away when you win, and do not get discouraged when you lose. Each round is independent — previous results do not determine the next.

Talk to family and friends

Do not hide your gaming habits from those close to you. Open conversation is one of the best ways to prevent addiction. Make spending time with family your top priority.

Stay aware of payment methods

Keep your budget in mind when depositing via bKash, Nagad and Rocket. Minimum deposit ৳200, withdrawal ৳1,000. Keep a record of every transaction.

Recognise the warning signs

Damaged relationships, job loss, lack of sleep or spending bill money on gaming — these are important warning signs. If you notice them, seek help immediately.

Frequently Asked Questions

Self-exclusion cannot be cancelled before the period ends. This is intentionally designed so you can complete your chosen break. Once the period ends, contact our live chat to reactivate your account.

Yes. A request to lower your deposit limit takes effect immediately. However, a 24-hour cooling-off period applies when increasing a limit — this ensures you are making a considered decision.

A time-out is a short-term break — typically from 24 hours up to 30 days. It is mainly for those who want a temporary pause. Self-exclusion is a longer-term measure — from 30 days up to permanent — and cannot be changed before the period ends.

Some common signs are: spending more than planned, returning to gaming repeatedly to try to recover lost money, being unable to stop gaming, withdrawing from family and work, problems with sleep and eating, and lying because of gaming. If you notice even one of these signs, seek help.

No. Gaming at abb7 is strictly for individuals aged 21 and above. Account registration and gaming by minors is completely prohibited. If age cannot be verified, the account will be closed.

Your account balance is kept safe during self-exclusion. Once the period ends and your account is reactivated, you will be able to withdraw your balance. For any questions, contact us at [email protected].

Choose abb7 for a safe gaming experience

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